All items will be shipped to customer's shipping address within 2 business days after receiving clear payment. Most of our products can be ship to United States, United Kingdom, Canada, France, Germany, Australia etc. Please contact us if you can not find the shipping cost to your country. Total delivery time includes processing time and shipping time, please check it in description before purchasing.
Unsupported delivery destinations: Sunkko does not currently support delivery to PO boxes, APO/FPO boxes, Alaska, Hawaii, or Puerto Rico.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Please note custom charges, if any, are not included in the item price or shipping charges. Buyers will be responsible for custom clearance and potential tariff.
Anyway, every product page has a shipping table in its description. Please contact us if you have any other questions or requirements on shipping details, we will try our best to serve you.
All available shipping countries are listed below:
|Shipping destination||Shipping origin||Shipping details|
|United States||United States or China||Fedex or USPS(2~4 business days)|
|Canada||China||Fedex or USPS(4~7 business days)|
|Australia||China||Fedex or TNT(4 ~7 business days)|
|Poland / Lithuania|
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (2 business days), and the time it takes your bank to process our refund request (within 5 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.